OFFICIAL SITES FOR INFORMATION
Call Healthline if you suspect you have COVID-19 symptoms: 0800 358 5453
For any other COVID-19 related queries, contact the government helpline: 0800 779 997
Need to talk? Call or text 1737
Essential business enquiries essential@mbie.govt.nzor 0800 22 66 57
Report breaches of self-isolation police.govt.nz
Mentemia App Free Phone Download for Mental Health
For any other COVID-19 related queries, contact the government helpline: 0800 779 997
Need to talk? Call or text 1737
Essential business enquiries essential@mbie.govt.nzor 0800 22 66 57
Report breaches of self-isolation police.govt.nz
Mentemia App Free Phone Download for Mental Health
ALERT LEVEL 2 - CONTACT TRACING APP
12 May 2020
Kia ora,
Using Rippl to manage contact tracing
Thank you for helping make contact tracing simple and secure for everyone across Wellington!
Wellington City Council is offering to cover the first three month licence cost for Council Controlled Organisations and Wellington’s cultural, recreation, business and community organisations to sign up to use Rippl - a simple and secure contact tracing app. The Council has partnered with local digital agency, PaperKite to make contact tracing across our city simple. This offer is only available to cultural, recreation, business and community organisations in and across Wellington city wards and suburbs.
How to set Rippl up for your organisation and customers
Need help registering online?
Get in touch with one of the Rippl team at PaperKite by using the online chat at https://www.paperkite.co.nz/rippl-contact-tracing/ or email rippl@paperkite.co.nz.
Click Here to see further questions and answers on how Rippl works.
Ngā mihi nui,
James Roberts
Chief Digital Officer Wellington City Council
CLICK HERE TO SEE HOW TO USE THE RIPPL APP
12 May 2020
Kia ora,
Using Rippl to manage contact tracing
Thank you for helping make contact tracing simple and secure for everyone across Wellington!
Wellington City Council is offering to cover the first three month licence cost for Council Controlled Organisations and Wellington’s cultural, recreation, business and community organisations to sign up to use Rippl - a simple and secure contact tracing app. The Council has partnered with local digital agency, PaperKite to make contact tracing across our city simple. This offer is only available to cultural, recreation, business and community organisations in and across Wellington city wards and suburbs.
How to set Rippl up for your organisation and customers
- You’ll need an email address to register with Rippl online
- If your organisation has more than one location where customers visit, you need to register a separately for each one. This is so each site has its own QR code in Rippl.
- You will need a unique email address for each of the locations you register with Rippl. If you need to register a number of locations, and you only have one email address, then Rippl suggests (assuming your email provider supports it) you use a "+" after your email address. For example: joe.bloggs+site1@gmail.com and joe.bloggs+site2@gmail.com
- Once you have registered with Rippl you will receive a QR Code poster in PDF format (example attached) with the location’s unique QR Code.
- Print copies of the QR Code PDF poster to display at all entrances.
- Keep the poster PDF in a safe place so that you can print replacements if required. If you do lose the PDF, you can get a replacement from the confirmation email sent to you by Rippl once you've registered.
- Rippl has also developed a poster (example attached) explaining how people can check in and out. You can display these next to or near the QR Code posters.
- You can register at any time on the Rippl website: https://www.paperkite.co.nz/rippl-contact-tracing/ by clicking on the ‘Get started’ button and follow the steps.
Need help registering online?
Get in touch with one of the Rippl team at PaperKite by using the online chat at https://www.paperkite.co.nz/rippl-contact-tracing/ or email rippl@paperkite.co.nz.
Click Here to see further questions and answers on how Rippl works.
Ngā mihi nui,
James Roberts
Chief Digital Officer Wellington City Council
CLICK HERE TO SEE HOW TO USE THE RIPPL APP
ACCESSING ESSENTIAL SERVICES
The Government has created a page for what to do if you cannot access essential services. This includes financial support, accessing essential goods, advice regards contacting your local Civil Defence group.
For more information please CLICK HERE
WELLINGTON SUPPORT AND SERVICES MAP
Finding the support and services you need during the Covid-19 lockdown has just become a lot easier in Wellington with the launch of an online interactive map and directory. Developed by Wellington City Council, the map shows who to contact for support and essential services and where to find them in your neighbourhood.
Finding the support and services you need during the Covid-19 lockdown has just become a lot easier in Wellington with the launch of an online interactive map and directory. Developed by Wellington City Council, the map shows who to contact for support and essential services and where to find them in your neighbourhood.
SOCIAL SECTOR INFORMATION
Covid-19 Social Impact Report and Dashboard
The Salvation Army Social Policy and Parliamentary Unit is releasing a fortnightly Covid-19 Social Impact Dashboard see report to try and record the outcomes of COVID-19 on our nation, but particularly for poorer, vulnerable Kiwi facing serious hardship in this new normal. This is an important resource welcomed by NZCCSS.
Covid-19 Social Impact Report and Dashboard
The Salvation Army Social Policy and Parliamentary Unit is releasing a fortnightly Covid-19 Social Impact Dashboard see report to try and record the outcomes of COVID-19 on our nation, but particularly for poorer, vulnerable Kiwi facing serious hardship in this new normal. This is an important resource welcomed by NZCCSS.
Community Networks Aotearoa
Community Networks Aotearoa is updating a special CoVid 19 page on their website daily. This is the link to the page. https://communitynetworksaotearoa.org.nz/covid-19-updates-info-resources/
Community Networks Aotearoa is updating a special CoVid 19 page on their website daily. This is the link to the page. https://communitynetworksaotearoa.org.nz/covid-19-updates-info-resources/
MSD List of ‘Essential Social Services’ developed for the national response to COVID-19
Update from MSD – For Essential Social Service Providers - 8 April 2020
On this Page:
Update from MSD – For Essential Social Service Providers - 8 April 2020
On this Page:
NEED HELP?
Funding Information
This page has messages from some funder's and information regarding applying for funding during the
COVID-19 crisis.
This page has messages from some funder's and information regarding applying for funding during the
COVID-19 crisis.
Emergency Food Services
This page has advice, resources and information for community groups providing emergency food services. There are also some information for those wanting to get emergency food.
Student Volunteer Army Help
How to get help from the SVA and advertising flyer for distribution
ASSISTANCE FOR THE ELDERLY IN WELLINGTON
Older people in New Zealand - Please ask for help and stay connected! Age Concern Wellington, along with Age Concerns throughout New Zealand, want to make sure all older people are supported through this pandemic. During a time of uncertainty and social distancing it is normal to worry and feel stressed.
We are here to help you: please get in touch: 04 499 6646 or info@ageconcernwellington.org.nz
How Age Concern is Helping Seniors Get Through
Helping our seniors connect with their community in an important part of what we do and now it’s more important than ever. Fortunately, some of our most isolated and vulnerable people in the community are already connected with volunteers through our Volunteer Visitor Service. However, over the next few weeks and months there will be many more people needing volunteer support.
What we’re doing
- Help with shopping and essential items – We’ll connect seniors who need help with shopping with volunteers in their area to ensure they are able to stay safe at home. Shopping will need to be left in an agreed place so you can maintain distance. We’re also asking people to try and limit the use of cash where possible by coming to an arrangement for reimbursement. This could be by online banking or cheque – please do not share bank cards or PIN numbers. We also recommend setting a limit to the amount to be spent to ensure there’s no confusion.
- Advice and support – we’re continuing to give advice and support to seniors by phone and email on the contacts below.
- Become a phone friend – volunteer to give someone a regular call to make sure they’re okay and keep their spirits up. Whether you’re older or younger it’s nice to have a friendly chat.
- Become a pen pal – bring joy to someone’s day and rediscover the lost art of letter writing. Letters can be sent by email and NZ Post when possible. We’ll match people who would like to keep in touch through a regular letter.
- Our weekly Chatter email newsletter will provide information, encouragement and entertainment! If you use email please sign up to Chatter. We know not everyone has email so we’re asking volunteers to print and deliver it to seniors in their area.
Helping seniors stay fit with our online Steady As You Go exercise class – click here to watch and join in on YouTube.
If you would like to request help with shopping please call 04 499 6648 or 04 499 6646 or email info@ageconcernwellington.org.nz.
If you would like to volunteer, please complete the form below so we know where you are and how you’d like to help.
Please keep in touch with what’s happening through our weekly Chatter email newsletter. Subscribe here.
Want To Help? Sign Up Here
COORDINATED SUPPORT FOR VULNERABLE AND ISOLATED IN THE CAPITAL
Wellington City Council’s Community Services is working alongside outreach teams and other core support groups in a coordinated approach to look after the more vulnerable members of the city. https://wellington.govt.nz/your-council/news/2020/03/coordinated-support-for-vulnerable-and-isolated-in-the-capital
MULTILINGUAL RESOURCES
Below are some useful links/resources for those groups working with multilingual communities
Working with multilingual parents & children?
The Health Literacy Project has published factsheets explaining COVID-19 to children in 35 languages. All of the materials were reviewed and vetted by physicians and medical school faculty members at the Harvard hospitals. These materials are freely available for download and distribution without copyright restrictions. Access them here
Below are some useful links/resources for those groups working with multilingual communities
- Multilingual fact-sheets are available here
- Multilingual videos on Helpline information are available here
- Multilingal videos on COVID-19 information are available here
Working with multilingual parents & children?
The Health Literacy Project has published factsheets explaining COVID-19 to children in 35 languages. All of the materials were reviewed and vetted by physicians and medical school faculty members at the Harvard hospitals. These materials are freely available for download and distribution without copyright restrictions. Access them here
RESOURCES TO SUPPORT THE DEAF COMMUNITY
- A Facebook page has been set up by the Deaf community called: Deaf Positive NZ. This page has been set up to offer a way for the Deaf community to connect with each other during the lockdown by hosting online activities, exercise, art, story telling etc.) and offering online informal and formal supports for Deaf people across NZ.
- Deaf Aotearoa’s Hauora service is a nationwide service that understands and responds to Deaf and hard-of-hearing people’s needs. The Hauora service offers: needs assessment and coordination; applications for assistive equipment; information and advice - https://www.deaf.org.nz/what-we-do/hauora/
- Deaf Aotearoa are hosting the most up to date accessible information in New Zealand Sign Language (NZSL) for the Deaf community about the evolving Covid-19 situation. For more information go here: https://www.deaf.org.nz/covid-19/.
- WWW.COVIDNZSL.INFO | Bringing it all together! This is a website which has been set up for the New Zealand Deaf community, to find, share and create content related to COVID-19. This includes all the latest updates and a livestream page with an up-close shot of the NZSL interpreter during daily live-streaming sessions, and open calls for NZSL translations of news, articles, and radio programmes – to ensure that Deaf peoples' knowledge around COVID-19 is on a par with that of the hearing community.
VOLUNTEER GUIDELINES
Volunteering New Zealand has released resources for organisations using volunteers during COVID-19:
Looking for volunteers? Check out this helpful list of here to find them
Volunteering New Zealand has released resources for organisations using volunteers during COVID-19:
- COVID-19 Volunteer Guidelines
- Guidelines for Community Organisations Working with Volunteers during COVID-19 Alert Levels
- Volunteering during covid19
Looking for volunteers? Check out this helpful list of here to find them
WORK AND INCOME INFORMATION
Remember, the Work and Income website, www.workandincome.govt.nz is the place to go for the latest information.
- Please don’t worry – you’ll continue to be paid your regular benefit payments.
- MSD has already done a bunch of things to make it easier for now.
- If you’re already getting Jobseeker Support, Sole Parent Support or Supported Living Payment, you don’t need to provide another medical certificate.
- If you’re already getting Disability Allowance and Child Disability Allowance you don’t need to do anything – they will continue to be paid.
- For now there will be no annual reviews or social housing reviews.
- Special benefits won’t expire.
- There will be no new obligation failures for now.
Remember, the Work and Income website, www.workandincome.govt.nz is the place to go for the latest information.
DOWNLOADS AND RESOURCES
PANDEMIC RESPONSE PLAN
Transparency International New Zealand has shared their pandemic policy which can be adapted and used by other organisations. The policy is available on their website see link below.
TINZ Health & Safety Policy – Pandemic Response Plan View or download the TINZ Pandemic Response Plan .pdf version
Transparency International New Zealand has shared their pandemic policy which can be adapted and used by other organisations. The policy is available on their website see link below.
TINZ Health & Safety Policy – Pandemic Response Plan View or download the TINZ Pandemic Response Plan .pdf version
WORKING REMOTELY INFORMATION AND TOOLS
This resource introduces links to digital tools and information that can help you and your team work remotely in an effective and safe manner.
We've organised these into three groups:
> Webinars - tips and information
> General information on working from home
> Tools to help you work from home
Click on the link below to find our more:
https://community.net.nz/resources/nzntrust/working-remotely-tools-and-links/?mc_cid=34856695b9&mc_eid=e5d9ef8154
How to Become a Videoconferencing Power User
If you fancy the idea of bringing your community together online, products like Zoom are pretty good and easy to use.
As the pandemic pushes work online, Zoom is the new office.
Follow these tips to get the most out of those video meet-ups.
https://www.wired.com/story/tips-for-using-zoom/
Working from Home Planners - Download
LEAD has designed two planners to ensure you do not fall foul of the common pitfalls of working remotely:
These planners will help your team to work together in a virtual world and organise their days to help them be productive and achieve their goals.
Down Load Your Free WFH Planner Here
This resource introduces links to digital tools and information that can help you and your team work remotely in an effective and safe manner.
We've organised these into three groups:
> Webinars - tips and information
> General information on working from home
> Tools to help you work from home
Click on the link below to find our more:
https://community.net.nz/resources/nzntrust/working-remotely-tools-and-links/?mc_cid=34856695b9&mc_eid=e5d9ef8154
How to Become a Videoconferencing Power User
If you fancy the idea of bringing your community together online, products like Zoom are pretty good and easy to use.
As the pandemic pushes work online, Zoom is the new office.
Follow these tips to get the most out of those video meet-ups.
https://www.wired.com/story/tips-for-using-zoom/
Working from Home Planners - Download
LEAD has designed two planners to ensure you do not fall foul of the common pitfalls of working remotely:
- Challenges with leading or being part of a virtual team
- Difficulty in separating work life from home life
- Feelings of isolation and loneliness
- Hours that fly by with seemingly 24-hour workdays
- Inappropriate and ergonomically unhealthy workspaces
- Lack of (or too many) breaks
- Distractions from family and friends (Afterall you are 100% available!)
These planners will help your team to work together in a virtual world and organise their days to help them be productive and achieve their goals.
Down Load Your Free WFH Planner Here
These cards can be used to communicate with your neighbours in the event that you, or they, need to self isolate.
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